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On some Modems and V-Tech Phones, line 1/2 are in the same phone port. This can be identified by the 2 pair wire, instead of 1 pair.
Clip the outer 2 wires to separate line 2 from line 1
This diagram explains splitting off Line 1/2 to Line 1 and Line 2, on the other end.
Line 1 and 2 are on one side.
2 center pins are line 1.
2 Outer pins are Line 2
So, line 1/2 is on one end and line 1 is split from line 2 on the other end
Be sure to get the cut pair, Line 2, into the center pairs of the RJ-11 end.
Crimp it closed and Test the
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